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we are in > Grievance Redressal
 
 
Grievance Redressal Mechanism of the Bank
     
 

The Bank is committed to extend the best possible services to its customers. However, if you are not satisfied with our services and wish to lodge a complaint, please feel free to click here.

After examining the matter in detail, we will send you our final response within a period of 8 working days from the date of receipt of your complaint by us. In case the resolution is likely to take longer time, we will inform you of the same through an interim reply.

If you are not satisfied with the resolution of your grievance(s) or your complaint is not responded to, you can escalate your complaint to the Complaints Management Team, at Central Office by mailing to ceo@amanath-bank.com

After examining the matter, we will send you our final response within a period of 8 working days from the date of receipt of your complaint by us at Central Office. In case the resolution is likely to take longer time, we will inform you of the same through an interim reply.

If the resolution still does not meet your expectations, you can write to the Chief Compliance Officer by mailing to ceo@amanath-bank.com

After examining the matter, we will send you our final response within a period of 8 working days from the date of receipt of your complaint by the Chief Compliance Officer. In case the resolution is likely to take longer time, we will inform you of the same through an interim reply.

Within 30 days of lodging a complaint with us, if you do not get a satisfactory response from us and you wish to pursue other avenues for redressal of grievances, you may approach Banking Ombudsman appointed by Reserve Bank of India under Banking Ombudsman Scheme. Details of Banking Ombudsman are displayed in the branch notice board. Our staff would explain the procedure in this regard.

 
 
   
   
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